About the Role
Position Overview:
We are seeking a detail-oriented, highly organized, and proactive **Business Assistant** to support the Business Manager and contribute to the growth and efficiency of our industry association. This part-time, remote role will be responsible for a variety of administrative and operational tasks, with a primary focus on revising and organizing the association’s operations. The role will also involve triaging emails, proposing and implementing systems to streamline processes, and overseeing the setup of a new Customer Relationship Management (CRM) system to enhance member engagement and business operations.
Requirements
- Experience:
- Minimum 2-3 years of experience in administrative support, project management, or operations, preferably in a not-for-profit or membership-based organization.
- Experience with CRM systems (e.g., Salesforce, HubSpot, Zoho, or similar) is highly desirable, with a proven ability to help implement or improve systems.
- Familiarity with email management tools, cloud-based file storage, and collaboration platforms (e.g., Google Workspace, Microsoft 365, Trello, Slack, Zoom).
- Skills and Abilities:
- Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
- Excellent written and verbal communication skills, with a professional and friendly demeanor.
- Ability to work independently, take initiative, and solve problems proactively.
- Tech-savvy with a demonstrated ability to learn new software quickly.
- Strong proficiency with Microsoft Office (Excel, Word, PowerPoint) and Google Workspace (Docs, Sheets, Drive).
- Comfort working remotely with limited supervision.
- Personal Attributes:
- Strong sense of accountability and reliability.
- Adaptable and able to work in a dynamic, evolving environment.
- Collaborative team player with a positive attitude.
- Understanding and respect for the mission and values of a not-for-profit industry association.
About the Company
TRACCS Transit and Rail